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GREAT
COMMUNICATIONS SKILLS |
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This is
designed to help you improve your interactions with other people in
your workplace or at home. This is a must attend!. A
primer for all great relationships! |
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SUMMARY |
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How aware are you of
your
nonverbal messages you send out to others? |
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Do you
know how to find a middle ground between being too
aggressive and too passive? |
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How do
you counter the manipulative tactics of difficult people? |
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Do you know the common
communication traps most people fall into? |
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YOU WILL
LEARN |
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Practical,
real-world strategies and tools to reach these objectives: |
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Identify communication traps that may be holding you
back
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Learn what your non-verbal messages are telling
others
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Listening actively and empathetically to others
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Enhance your ability to handle difficult situations
- Deal
with situations assertively and productively
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OUTLINE |
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Session 1 - Identifying the Common Pitfalls and
Solutions - Part 1
- What
causes miscommunication and how to avoid it
- The
10 commandments and the 4 fears
- Listening: the forgotten skill
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Pitfalls 1 - 3
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Session 2 - Identifying the Common Pitfalls and
Solutions - Part 1
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Pitfalls 4 - 10
- Body
Language, tone and facial expressions
- How
to properly say no
- The
common communication traps to overcome
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What is Included |
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Real world, professional facilitator
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Small group, interactive atmosphere
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Specialized manual & materials
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Personalized certificate of completion
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"Your instructor made it interactive and
conducive for learning. Great job!" |
CUSTOMIZE THIS TRAINING
Date, modules, location, duration can be
tailored to meet your
specific needs.
Call us. |
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What You
Can Expect from Our Training |
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Energy
Passion
Practical
Relevant
Effective |
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Our Training... |
- Led
by a professional, real-world experienced instructor
/ facilitator
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Group-paced, classroom-delivery learning model with
group interaction
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Break-away discussions to compliment learning
opportunities
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Hands-on Activities
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Real-world tools, templates and examples provided
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Enthusiastic, motivational, practical and effective
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Real-world approach, personable style and
professional, conducive atmosphere for
participation, discussion and learning.
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